Service Desk Engineer
Company Name:
NTT Data
At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company's growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.
A group company within NTT DATA currently seeks a Service Desk Engineer to join our team in Montpelier, VT.
Ensure quality customer service and problem resolution through level one triage support to users when they contact the Service Desk to report problems with business systems.
Handle requests for assistance using and obtaining standard automation platforms.
Provide administrative support for Service Desk functions.
Superior written and verbal communication skills, as well as the ability to work under difficult situations under pressure.
Ability to be diplomatic with difficult individuals is a premium skill for this position.
Ability to manage multiple situations and prioritize accordingly.
Excellent problem diagnostic skills.
Ability to work under pressure to be responsive to client calls for assistance.
Familiarity with Microsoft desktop operating system operation and diagnostics.
Familiarity with Microsoft Office Suite and troubleshooting.
Understanding of client/server architecture and applications built on Windows infrastructure.
Basic knowledge of mainframe terms and environment.
Basic understanding of LAN/WAN technology.
Understanding of application security concepts and Active Directory.
1
years Service Desk Application support
1
years Service Desk Desktop Support
This is a full-time salaried position with a group company within NTT DATA. Please note, 1099 or corp-2-corp contractors will NOT be considered. This position is only available to those interested in direct staff employment opportunities. We offer a full comprehensive benefits package that starts from your first day of employment.
About NTT DATA
NTT DATA is your Innovation Partner anywhere around the world. With business operations in more than 35 countries, we put emphasis on long-term commitment and combine global reach and local intimacy to provide premier professional services from consulting, system development, business process and IT outsourcing to cloud-based solutions.
Visit to learn how our consultants, projects, managed services, and outsourcing engagements deliver value for a range of businesses and government agencies.
Date: 2014-05-01
Country: US
State: VT
City: Montpelier
Category: Information Technology - Service DeskEstimated Salary: $20 to $28 per hour based on qualifications.
NTT Data
At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company's growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.
A group company within NTT DATA currently seeks a Service Desk Engineer to join our team in Montpelier, VT.
Ensure quality customer service and problem resolution through level one triage support to users when they contact the Service Desk to report problems with business systems.
Handle requests for assistance using and obtaining standard automation platforms.
Provide administrative support for Service Desk functions.
Superior written and verbal communication skills, as well as the ability to work under difficult situations under pressure.
Ability to be diplomatic with difficult individuals is a premium skill for this position.
Ability to manage multiple situations and prioritize accordingly.
Excellent problem diagnostic skills.
Ability to work under pressure to be responsive to client calls for assistance.
Familiarity with Microsoft desktop operating system operation and diagnostics.
Familiarity with Microsoft Office Suite and troubleshooting.
Understanding of client/server architecture and applications built on Windows infrastructure.
Basic knowledge of mainframe terms and environment.
Basic understanding of LAN/WAN technology.
Understanding of application security concepts and Active Directory.
1
years Service Desk Application support
1
years Service Desk Desktop Support
This is a full-time salaried position with a group company within NTT DATA. Please note, 1099 or corp-2-corp contractors will NOT be considered. This position is only available to those interested in direct staff employment opportunities. We offer a full comprehensive benefits package that starts from your first day of employment.
About NTT DATA
NTT DATA is your Innovation Partner anywhere around the world. With business operations in more than 35 countries, we put emphasis on long-term commitment and combine global reach and local intimacy to provide premier professional services from consulting, system development, business process and IT outsourcing to cloud-based solutions.
Visit to learn how our consultants, projects, managed services, and outsourcing engagements deliver value for a range of businesses and government agencies.
Date: 2014-05-01
Country: US
State: VT
City: Montpelier
Category: Information Technology - Service DeskEstimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
